FREQUENTLY ASKED QUESTIONS

With the exception of books, pre-printed mugs and some of our packaging (ribbon, foldable boxes, etc.) all of our products are made in the United States in small-batch studios and workshops. When curating products for our gifts we keep three things top of mind: LOCAL | QUALITY CRAFTSMANSHIP | CLEAN INGREDIENTS

We only require minimums be met if you utilize our custom gift design services. All of our ready-to-give gifts can be purchased in any quantity 1-100!

SHIPPING: We ship anywhere in the United States including Puerto Rico, Hawaii and Alaska. We do not offer international shipping at this time. Please be sure to select the appropriate shipping carrier at checkout so that your gift arrives on time.

LOCAL DELIVERY: We offer FREE local delivery to: Parker & Tarrant Counties

We offer local delivery for a fee to: Hood County | Johnson County | Wise County | Palo Pinto County | Dallas | Denton County

PICK UP: Free pick up is available in Aledo, TX, please make the selection at checkout and we will send you pick up information.

**Same day service is available on most delivery and pick up orders.

When your recipient opens their gift they will remove a layer of kraft or black packing paper used to protect the box in shipping to reveal their beautiful ribbon wrapped gift box with your personalized, handwritten note on top. There will be one sticker with our logo that is used to seal the edge of your box. All items inside are securely wrapped in a pleated tissue paper sealed with a sticker and strategically placed with adequate shred filler so they do not shift during shipping and handling. All of our packaging is eco-friendly, recyclable and reusable! Our wood boxes make fantastic crates for books, cable or under the bed storage.

No! We know the gifts you send from us need to arrive to the recipient in all their glory! Your receipt will always be emailed to you immediately after placing your order.

On the rare occasion that we are out of stock on a product in a ready-to-ship gift we will substitute that item with another item of equal or great value. Although we make every effort, due to the small-batch nature of our products, we cannot guarantee that every product will be the same as pictured on our website. But we can guarantee that your gift will always be stunning and loaded with quality products.

Because of it's sensitivity to heat and us being located in Texas we do not ship chocolate in July, August and September. We DO however hand-deliver chocolate year round if you are ordering local delivery or pick up.

As of January 2018 we no longer have our Westlake, CA location because we have relocated to the great state of Texas! Stay tuned for retail openings in the future!

When you shop with us you are helping to support not only my family but over 50 extraordinarily talented American artists, designers, makers and their families. There are happy dances across the country with every order! In addition, you are getting the freshest products hand poured, hand crafted and hand packed with love from skilled artisans. You can feel the love and passion in every single product. Our products are luxury, unique and clean of harmful chemicals and preservatives.  

Yes, absolutely! Just include your recipients shipping address in the shipping section at checkout (your info in billing) or leave it in the notes section at checkout. We will never include any payment information or billing in your box, all of that is emailed to you.

Our handling times are fairly quick! We will ship your gift within 1-3 days after your order is placed. Be sure to pay close attention to the shipping methods at checkout to be sure that your gift is delivered when you want it to be. A tracking number will be emailed or texted to you as soon as your package is left with the shipping carrier.  

Yes! We are one of the few gifting services that offers this because we print everything on demand, in-house. If you purchase a ready-to-give gift please make a note at checkout that you would like to add your logo and we will send you a link to provide that to us.